Terms and conditions


Dear customer,
This Privacy Notice describes how COMPASS Coaching by Simone Tentori collects, uses, discloses, and protects the personal information of its clients in the scope of the provided personal training services. Your privacy is important to us, so we invite you to carefully read this notice.

1. Information Collected
During your interaction with COMPASS Coaching by Simone Tentori, we may collect the following types of personal information:
• Contact information: Name, email address, phone number.
• Personal information: Date of birth, gender, profession, medical information relevant to your physical activity.
• Payment information: Payment details and billing.
• Physical activity information: Training goals, progress, preferences, and fitness habits.

2. Use of Information
The collected personal information is used for the following purposes:
• Providing requested personal training services, including creating personalized workout plans.
• Communication regarding appointments, schedule changes, special offers, promotional information, and other service-related communications.
• Improving the quality of the offered services and personalizing the user experience.
• Managing payments and billing.
• Fulfilling legal and regulatory obligations.
You also authorize the potential reproduction of both photographic and filmed images (related to your training and climbing) for promotional or archival materials or for any legitimate use that COMPASS Coaching by Simone Tentori decides to publish (social media, brochures, posters, internet, TV, magazines, etc.), without compensation. This authorization does not allow the use of the image in contexts that undermine personal dignity and decorum and in any case for purposes other than those indicated above.

3. Information Sharing
Your personal information may be shared only in the following cases:
• With instructors or collaborators directly involved in providing personal training services.
• With third-party service providers used to facilitate payments, data management, or communication.
• To comply with laws, regulations, or legal requests.

4. Information Security
We take adequate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of information transmitted or stored with us.

5. Data Subject Rights
You have the right to access, correct, update, or delete your personal information in our possession. You can exercise these rights by contacting us using the information provided in the header of this notice.

6. Data Transfer to a Third Country
Data processed for the above purposes may be transferred to other countries within the European Union.

7. Changes to the Notice
We reserve the right to make changes to this Privacy Notice. In case of substantial changes, we will provide clear notification through our communication channels and request your consent again if necessary.